Is Finable secure? Where is my data stored?

Your data is stored with AES-256 encryption on servers in Turkey and the EU. We never ask for your banking credentials — we only process what you enter.

How do I connect WhatsApp?

Just send 'Hello' on WhatsApp to the number you get from the app. Finable recognizes you automatically and completes setup. Takes 30 seconds.

Which countries is it available in?

We're actively available in 12 countries: Turkey, Germany, France, Netherlands, Belgium, Switzerland, Austria, UK, Sweden, Norway, Denmark, and the USA.

Do I need to connect my bank account?

No, absolutely not. Finable works only with information you share — receipt photos, messages, and manual entries. We don't access your bank.

Privacy Policy | Finable

1. Introduction

Finable ("Finable", "we", "our") takes your privacy seriously. This Privacy Policy explains what personal data we collect, how we use it, and how we protect it when you use the Finable mobile application and finable.app website.

2. Data We Collect

We collect the following categories of personal data when you use Finable.

2.1 Account Information

Email address (registration and login)
Name (optional)
WhatsApp phone number (WhatsApp bot feature, optional)

2.2 Financial Data

Income and expense transactions
Debt and bill information
Savings goals
Account balances
Receipt and invoice images (deleted after analysis)

2.3 Device and Usage Data

Device type and operating system
App usage statistics (anonymous)
Error reports

2.4 WhatsApp Messages

Messages, photos, voice notes, and PDF files you share via the WhatsApp bot to record your financial transactions

3. How We Use Your Data

Providing the core app functionality
AI-powered receipt and audio analysis
Delivering financial insights and recommendations
Automatic transaction recording via WhatsApp
Sending proactive reminders and notifications
Improving Finable
Fulfilling legal obligations

4. Data Sharing

We do not sell your personal data.

Sharing only occurs with the service providers listed below.

Service Providers

OpenAI — Receipt, audio, and text analysis (GPT-4.1, Whisper)
Meta (WhatsApp Cloud API) — WhatsApp bot communication
RevenueCat — Subscription management
Amazon Web Services (AWS) — Data storage and infrastructure
Expo — Push notification service
PostHog — Anonymous usage analytics

Legal Requirements

Data may be shared with authorities when required by court order or legal regulation.

5. Data Security

All data is transmitted via SSL/TLS encryption
Passwords are hashed with bcrypt and never stored as plain text
JWT tokens are managed securely
Secure storage on AWS infrastructure
Regular security updates are applied

6. Data Retention

Account data: While the account is active
Transaction history: While the account is active
Receipt images: 90 days after analysis
WhatsApp conversation history: 24 hours (Redis, auto-deleted)
After account deletion: All data deleted within 30 days

7. Your Rights (GDPR / KVKK)

Right of access: Request a copy of your data
Right to rectification: Request correction of inaccurate data
Right to erasure: Request deletion of your data
Right to portability: Receive your data in a machine-readable format
Right to object: Object to data processing

8. Children’s Privacy

Finable is not directed at children under 13 years old, and we do not knowingly collect personal data from them.

9. Cookies and Analytics

Our website uses privacy-focused analytics (PostHog, EU servers). We collect only anonymous usage data that does not contain personal information.

10. Third-Party Links

Our app or website may contain links to third-party sites. We are not responsible for their privacy practices.

11. Policy Changes

You will be notified by email or in-app notification when we make significant changes to this policy.

The current version is always available at finable.app/privacy.

12. Contact

Data Controller: Finable

Email: hello@flofinance.app

Website: finable.app